Shipping Policy

Fast, Safe & Reliable Delivery

At ELENI Lifestyle, we carefully prepare every order before dispatch to ensure your purchase reaches you safely and in excellent condition.

Order Processing

Once your order has been received, our team may contact you to confirm the order and delivery information.

Orders are processed according to product availability and order confirmation.

During new collection launches, promotional campaigns, holidays, and peak shopping periods, processing may take slightly longer.

Delivery Across Bangladesh

We provide delivery services to customers across Bangladesh through our designated delivery partners.

Inside Dhaka: With in 1 to 2 days after Order. (Business Days)

Outside Dhaka: With in 3 to 4 days after Order. (Business Days)

Delivery times are estimates and may vary depending on location, courier operations, weather, traffic, public holidays, and other circumstances beyond our control.

Delivery Charges

Applicable delivery charges will be communicated/displayed during the ordering process.

Inside Dhaka: 80/- BDT

Outside Dhaka: 120/- BDT

Cash on Delivery: YES

Before Receiving Your Order

Please check the package carefully when receiving your order.

If the package appears damaged, opened, or tampered with, please notify the delivery person and contact ELENI Customer Support immediately.

Important

Please provide a complete and accurate delivery address and active phone number.

ELENI Lifestyle cannot be held responsible for delivery delays caused by incorrect or incomplete information provided by the customer.